Customer Support

Support When You Need It

Existing iXiZ and Xecure customers can access support and remote assistance from our team.

Join a Remote Support Session

Already speaking with our support team? Download and open iXiZ Remote Support, then enter the Session ID provided by your iXiZ support engineer.

Download iXiZ Remote Support

You will need a valid Session ID provided by our support team before joining a remote support session.

For your security, only start a remote support session when instructed by an iXiZ support representative.

Need Technical Assistance?

If you are an existing iXiZ or Xecure customer and require technical assistance, please contact our support team through your usual support channel.

support@ixiz.sg

Not an Existing Customer?

Looking for managed IT, cybersecurity, Microsoft 365 or Xecure services? Our team would be happy to discuss your requirements.